Terms and Conditions

Doglaw SOS Terms & Conditions

1. The payment is a subscription of £60 (or £90 for you and your spouse/partner who lives with you in the same household) to Doglaw Limited (referred to as ‘we’ or ‘us’) for which you will get the benefits specified. You cannot transfer any of the benefits to someone else.
2. We reserve the right to decline your request to join Doglaw SOS.
3. You get the benefits for 12 months from the date of our confirmation letter / email.
4. The payment is non-refundable unless you cancel within 14 days of your payment being received (although payment for any of the benefits you have received during that period will be deducted from the refund).
5. You must reside in England or Wales and must be an individual over 16 years old. Doglaw SOS is not available to organisations although at our absolute discretion it is available to sole traders.
6. These terms and conditions may be changed at any time by us giving you 30 days’ notice

Additional Terms & Conditions for Telephone Doglaw Advice

7. This only applies to Doglaw (as specified on this website) and which is (a) advice involving pet dogs, and (b) relating to the law in England and Wales.
8. We cannot advise; (a) if there is a conflict of interest (or a potential conflict) or (b) if it is an area of law in which we have no expertise, or (c) for anything outside England & Wales.
9. This telephone advice will be provided by Cooper & Co Solicitors. Although Trevor Cooper is the principal of Cooper & Co Solicitors we cannot guarantee that he will personally be the person dealing with your query / case.
10. Cooper & Co Solicitors is regulated and authorised by the Solicitors Regulation Authority SRA No: 258139.
11. If you have a complaint, please write to Trevor Cooper at Cooper & Co, The Old Boiler House, Menzies Road, Whitfield, Dover, CT16 2HQ but if that fails to resolve your complaint you may bring it to the attention of the Legal Ombudsman at PO Box 6806, Wolverhampton, WV1 6WJ (Tel 0300 555 0333).
12. There is no limit on the number of Telephone Doglaw Advice calls you can have during the course of your 12 month’s membership. However, we reserve the right to impose a limit on the number and / or length of telephone calls if your use of this service is continually excessive, unfair or prevents other Members from being able to use this service.
13. Each call must be by prior appointment.
14. The scope of the advice will only be in relation to Doglaw issues as specified in this website.
15. Due to the potential for a conflict of interest we are unable to provide Telephone Doglaw Advice for enforcers who are acting in the course of their employment.
16. We will not provide advice on issues relating to commercial activities such as business law, licensing, health & safety or taxation. Also, we will not provide advice on drafting contracts, planning issues, defamation or individual contractual terms and conditions.

Additional Terms & Conditions for Telephone Dog Behaviour / Training Advice

17. Although Carolyn Menteith is our Head Behaviourist, we cannot guarantee that she will be the person dealing with your query / case.
18. Each call must be by prior appointment.
19. This is limited to up to two Telephone Dog Behaviour / Training Advice calls, each lasting up to a maximum of 30 minutes per condition.
20. Whilst we are willing to help in cases where a dog is showing aggression, a face-to-face consultation is likely to be advised which would not be included as a benefit of Doglaw SOS.

Additional Terms & Conditions for Representation in a Criminal Court

21. Doglaw Limited has the benefit of Group Legal Protection that provides Doglaw SOS Members with Legal Defence & Helpline Services (and so this is the basis for us providing Representation in a Criminal Court). This is provided by DAS Legal Expenses Insurance Company Limited (‘DAS’) (Company Registration No. 103274) and the policy wording, which contains additional conditions and exclusions is available here.
22. DAS is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
23. For a case in England and Wales under Section 3 of the Dangerous Dog Act 1991 or Section 1 of the Dogs (Protection of Livestock) Act 1953, representation will be by a barrister appointed by Cooper & Co Solicitors (unless there is a conflict of interest (or a potential conflict)). For any other case which comes within the DAS Legal Defence policy, representation will be as determined by DAS.
24. It does not include payment for any other costs, criminal courts charge, expenses, fines, compensation or victim surcharge.
25. It does not include a case involving a dog to which Section 1 of the Dangerous Dogs Act 1991 applies unless the dog has been exempted from the prohibition and the conditions of the exemption have been fully complied with.
26. It does not include attendance at an interview.
27. The date of the occurrence (i.e. when you began or are alleged to have begun to break the criminal law in question) must be during the period of your membership of Doglaw SOS.

Doglaw Seminar Terms & Conditions

1. Doglaw Ltd (Company Registration No. 06983617) reserves the right to vary or cancel a seminar and can accept no liability if, for whatever reason, a seminar does not take place.
2. If you need to cancel the booking no refund will be provided unless written notice is received by Doglaw Ltd no less than 10 working days before the seminar is due to take place.
3. Doglaw Ltd cannot accept liability for breach of contract, negligence or otherwise for any loss or consequential loss occasioned by anyone acting, omitting to act or refraining from acting in reliance on the presentation of the seminar.
4. The seminars solely relate to the law in England and Wales.

The registered office of Doglaw Limited (Company Registration No. 06983617) is The Old Boiler House, Menzies Road, Whitfield, Dover, CT16 2HQ. Doglaw Limited is a separate business from Cooper & Co Solicitors and is neither regulated nor authorised by the Solicitors Regulation Authority.